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fix for 'INVALID PIN' message on the reader....
The time or the date is probably wrong in your reader.... Instructions on how to change the time on the reader.
Prices are subject to change. Prices are valid for
2025
Price $USD |
eRange Support |
FREE |
New installations receive 90 days of support. |
$100.00 |
One Incident, One PC: Re-Installation on original or new PC.
- Does not include POS Integration Problems |
$365.00
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365 days, One PC: Any eRange technical Problems
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$275.00
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365 days, POS PIN Integration Patent License
- Does NOT include eRange software Problems |
$400.00
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365 days, POS PIN Integration Patent License
and eRange technical support.
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Most software issues require an internet connection
using remote control of your computer using ScreenConnect
Technical Support Hours M-F 9am-4pm EST
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Price $USD Annually |
RangeStar Support and Service Fees (after the first year.) |
FREE |
New installations include 1 year of support. |
$500.00
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Credit/Range Card Only Systems
Technical support for device(s) and website.
- This system does NOT include POS integration.
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$250.00
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Each additional Device for:
Credit Card and Range Card Only Systems
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$700.00
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RangeStar Systems with PIN/App/Credit Card and Range Cards
Technical support for device(s) and website.
- Includes POS integration and POS integration support.
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$350.00
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Each additional Device for:
Systems with PIN/App/Credit Card and Range Cards
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$2.00
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Phone App License
Transferable licenses can be reused.
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Software training requires an internet connection
using remote control of your computer using ScreenConnect
Technical Support Hours M-F 9am-4pm EST
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You need a technical support subscription to obtain telephone technical support for any issues you may have with e-range.
If you do not wish to pay for support, we suggest you check the help files before calling.
The new eRange version 30 requires that this computer has a working connection to the internet.
If you don't want to pay for technical support you can download files from our Downloads Page
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Copyright © 2001-2025 e-range. All rights reserved.
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