Technical Support

Technical Support is free for 90 days from installation and registration date.
The software must be registered prior to receiving free technical support.

Technical Support is free for Licensed Software using ETS Gift Cards.
The ETS Gift Card License must be active to receiving free technical support.

ETS Gift Card Acceptance at the ball dispenser is available for $1000.00 for the first year and $365.00 per year thereafter.


Please call (289) 932-1776
Monday Friday 9:00am to 4:00pm EST

Visit the website at for updates or free technical support. (Solutions may be limited to the technical expertise of the user.)

Pay per call after 90 days.

7 days a week, 365 days a year 9:00am to 11:00pm EST support is available for registered owners with a tech support contract.

eRange Inc is committed to providing you with the best overall product experience. This includes intuitive technical products AND flexible options to fit your support needs. Our products are designed with superior quality and ease of use in mind, but we understand that issues do arise from time to time that needs the backing of our support resources.

Note: Support services are subject to the prices, terms, and conditions in place at the time the service(s) are used.